Privacy Policy
We value your privacy and are committed to protecting your personal data.
Effective Date:
Welcome to VCAN Coaching. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.vcancoaching.in and use our coaching services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal and non-personal information from you when you interact with our website.
Personal Information: Information that can be used to identify you, which you voluntarily provide when registering for courses, filling out inquiry forms, or subscribing to newsletters. This may include your Full Name, Email Address, Phone/WhatsApp Number, Mailing Address, Educational background and current academic details, and Date of Birth.
Payment Information: If you enroll in our paid courses, we may collect data necessary to process your payment. We use secure third-party payment gateways and do not store your credit card or bank credentials on our servers.
Automatically Collected Information: When you visit our website, our servers automatically collect standard technical information such as your IP address, browser type, operating system, access times, and the pages you have viewed.
How We Use Your Information
To register you for coaching programs, test series, and providing access to study materials.
To process payments and refunds securely.
To send administrative information such as class schedules, course updates, and policy changes.
To respond to your inquiries, support requests, and provide customer service.
To send promotional materials, newsletters, and special offers (you can opt-out at any time).
To analyze website usage and improve our user experience and offerings.
To comply with legal and regulatory obligations.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:
Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, sending SMS/emails, or conducting data analysis. These parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if such disclosure is necessary to protect our rights, property, or the safety of our students.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to track activity on our website and hold certain information. Cookies help us remember your preferences, keep you logged in, and understand how you interact with our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some parts of the website may not function properly without them.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
Your Data Rights
Depending on your location, you have certain rights regarding your personal data:
Access and Update: You can review and change your personal information by logging into your account settings or contacting us.
Deletion: You may request that we delete your personal data, subject to certain legal exceptions (e.g., keeping payment records for tax purposes).
Opt-Out: You may opt out of receiving marketing emails from us by clicking the unsubscribe link in our emails or contacting us directly.
Third-Party Websites
Our website may contain links to third-party websites or applications of interest. Once you use these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top. We encourage you to review this policy periodically.
Contact Us
If you have questions or comments about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
VCAN Coaching Institute
Email: [email protected]
Phone: 0512-4121770 / 7007248548
Address: Kanpur, Uttar Pradesh, India